Frequently Asked Questions
Get instant answers to the most common questions.
When am I going to receive the collected cash?+
Cash collected on your behalf is settled weekly to your registered bank account.
What are the registration fees of Parcel Delivery?+
Registration is free. You only pay per delivery.
Can I register as an individual?+
Yes. Both registered businesses and home-based individuals can use Parcel.
Is there a contract, and what are the terms?+
There is a simple service agreement signed at registration — no monthly commitment.
Are there any commissions on the orders?+
We charge a per-delivery fee. No hidden commissions on order value.
What about the support?+
Our support is available 24/7 by phone, WhatsApp, and email.
Can I deliver internationally using Parcel service?+
Currently Parcel operates only inside the Kingdom of Bahrain.